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Our Team

The people who come to your door, and the people behind them. Who supports you matters as much as what that support includes.

The Bamboo Care team outside their Macdonald Park office

Who you'll work with

Home care involves a few different roles. Here's who does what.

Support workers

The people who provide your day-to-day support at home. Personal care, domestic help, transport, social support and companionship. Wherever possible, we keep the same workers with you so you're not re-explaining your routine.

Care coordinators

Your main point of contact. They develop your care plan with you, organise the services in it, check in as things progress, and adjust your supports when your needs change.

Clinical staff

Nurses and allied health professionals involved where your care includes clinical supports. Wound care, medication support, mobility, or other health-related needs.

Meet the team

Team profiles are being finalised. In the meantime, our care team is happy to talk with you directly.

How we build our team

  • Support workers are screened and checked before they work with clients
  • We match workers to people, considering preferences including language, culture and gender where relevant
  • Continuity is prioritised, the same faces, not whoever is free that day
  • If a match isn't working, you can ask for a change without having to justify it

Ready to get started?

Talk to our care team about your situation. No obligation, no pressure.

Call us Get Started

Bamboo Care is applying for registration to deliver Support at Home services

Our application is being assessed by the Australian Government. Bamboo Care is not yet a registered Support at Home provider, and nothing on this website should be taken as confirmation that registration or government approval has been granted.

You are welcome to talk with us now about what you need. We will be straight with you about what we can and cannot do while the application is being assessed.

Talk to our care team