Website Disclaimer
What the information on this site is, and what it isn't.
General information only
Everything published on this website is general information. It doesn't take account of any individual's circumstances, health, funding or needs, and it shouldn't be relied on as advice for a specific situation.
If you want to know what applies to you, talk to us, or to My Aged Care for questions about the programme itself.
Not clinical or medical advice
Nothing on this site is medical, clinical, nursing or allied health advice, and it isn't a substitute for assessment or advice from a qualified health professional. If you have a health concern, speak with your GP or treating health professional. In an emergency, call 000.
Aged care programme information
Descriptions of Support at Home, eligibility, assessment and participant contributions describe how the programme generally works. Those arrangements are set by the Australian Government and can change.
Official sources. My Aged Care, the Department of Health, Disability and Ageing, and the Aged Care Quality and Safety Commission. Are the authority on current requirements. Where this site and an official source differ, the official source is correct. See Helpful Links.
Services and availability
Descriptions of our services explain what that type of support typically involves. Whether a particular service is available to you depends on your assessed needs, your funding, your location and our capacity at the time. Nothing on this site is an offer or guarantee that a service will be provided.
Pricing
Any pricing shown is indicative and subject to change. Your actual costs depend on the services you receive and your assessed contribution, and will be confirmed with you in writing before support starts. See Pricing.
External links
We link to other organisations where it's genuinely useful. We don't control those websites, we're not responsible for their content or accuracy, and a link isn't an endorsement.
Third-party logos
Partner and other third-party logos shown on this site remain the property of their respective owners and are used to identify those organisations. Their presence doesn't imply any endorsement beyond the working relationship described.
Keeping content current
We aim to keep this site accurate and up to date, but we can't guarantee that everything is complete or current at all times. If you spot something wrong, please tell us. We'd genuinely rather know.
This disclaimer was last updated on 23 August 2026.